The PlayerZero Podcast

The PlayerZero Podcast

di PlayerZero
From VC to data product builder | Christina Guo (Co- Founder @ Cue AI)
Christina Guo is the co-founder of Cue AI, an AI tool that makes it easier for businesses to get value out of their data. Cue AI adds interactive, customer-facing analytics into a company’s product with the use of data API, front-end components, and a no-code editor. Christina is a graduate and former startup accelerator-head at Cal Berkeley where she spent most of her time helping SaaS and ML startups. Following this, she was one of the first 50 hires at On Deck where she specialized in growth, ops & early-stage investing. Here’s an overview of our conversation: AI, data, and startup challenges with Christina Guo (0:00) Data integration and AI in marketing (3:31) AI adoption, software patterns, and PLG strategies for new startups (7:41) Growth strategy and data management for startups (14:00) Leveraging data analytics for growth and customer relationships (17:53) Entrepreneurship, co-founders, and the importance of shared passion (21:35) AI misconceptions and its potential in creative work (27:03) Data-driven decision-making in startups (31:17) The importance of perseverance in product development (37:29) Where to find Christina Guo: * LinkedIn * Cue AI Where to find Max Matson: * LinkedIn * PlayerZero This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
Think human & escape the churn trap | Shane Smith (Founder @ Everetics)
Shane Smith is the founder of Everetics, a customer experience / Saas tool that helps organizations turn their customers into assets. Shane Smith is a SaaS and Customer Experience veteran of over 20 years. Over his career, Shane has built and scaled Support and Service organizations ranging from 20k to 1.4b, led global operations and delivery for small and large companies, and brought multiple new customer revenue streams to market. Here’s an overview of our conversation: Customer experience and support in the tech industry (0:00) The trend of de-emphasizing customer success in SaaS companies (4:45) Optimizing customer experience for financial growth (10:10) Aligning customer success with finances (14:53) Support readiness assessments and fractional leadership in the software industry (22:01) Career path, leadership, and mentorship (27:36) Customer success and support teams' responsibilities (33:14) Sales and customer success strategies to maximize customer potential (38:30) Where to find Shane Smith: * Linkedin * Everetics Where to find Max Matson: * LinkedIn * PlayerZero
Emotion: the next frontier for data | Shaan Bassi (Co-founder @ Kouo)
Shaan Bassi is a co-founder @ Kouo, an emotional analytics company that helps product teams interpret real human emotions from wearable data using AI. Kouo allows companies to create hyper-customised user journeys and experiences while also gaining insights into the emotions that drive retention. In our episode together, Shaan and I discuss how building tools around our users’ emotional needs can not only change individual experiences, but change the way that we think about online content, apps and how we market digital applications. Here’s an overview of our conversation: Entrepreneurship, emotional recognition, and longevity (0:00) Building digital products and understanding user emotions (2:15) Using AI to interpret emotions from wearable data (7:43) Co-founding, TechStars, and entrepreneurship insights (12:25) Fundraising for startups with valuable insights (17:22) Emotional data and its impact on user retention (21:06) Using audio analysis to understand user experience (26:54) Emotional data and personalized experiences (31:59) A peek into the future - aging reversal tech and the ethical implications of life extension (38:08) Where to find Shaan Bassil: * Linkedin * Kouo Where to find Max Matson: * LinkedIn * PlayerZero
The Human-AI Frontier: Navigating Possibilities, Pitfalls, and Progress | Stefano Puntoni (Co-Director of AI & Professor of Marketing @ The Wharton School )
Stefano Puntoni is the co-director of AI, a professor of marketing, and a world-renowned behavioral scientist at The Wharton School. His research examines the psychology of Artificial Intelligence to understand consumer reactions and adoption patterns. Stefano teaches about technology, brands, consumers, and decision-making. He is passionate about research teaching, and connecting with others to share ideas and learn. Here’s an overview of our conversation: AI adoption and consumer reactions (0:00) AI's impact on behavioral science and future opportunities (2:45) Adoption, innovation, and potential threats to personal identity (4:35) AI's impact on personal identity (10:14) AI's impact on jobs and identity (15:57) Marketing AI products (23:29) AI's impact on jobs and industries (26:45) Limitations and potential dangers (31:39) Impact on content creation and user adoption (37:12) Where to find Stefano Puntoni: * Linkedin * Wharton Marketing Where to find Max Matson: * LinkedIn * PlayerZero
My trip to ProductCamp | Maxwell Matson and Co.
Once a year, ProductCamp Atlanta hosts a collaborative, participant-organized professional unconference, focused on Product Management, Marketing, and UX topics. For this week’s podcast, I went around and bothered several attendees to try and discover how AI has impacted the role of a product manager in the corporate & startup worlds. At ProductCamp, everyone participates in some manner: presenting, leading a discussion, showcasing a best practice, or sharing their experiences… and everyone has an opinion on AI - here’s a few of them: * AI, product management, and marketing (0:00) * AI in product development and the potential for AGI (5:38) * AI's impact on product management and society (10:07) * AI, immortality, and superpowers (15:19) * AI's impact on product management roles (19:42) Where to find Mark Michelson * Linkedin Where to find Anna McFarland * LinkedIn Where to find Brian Powers * LinkedIn Where to find Ira Ponomarova * Linkedin Where to find Hali Jewell (President @ ProductCamp) * Linkedin Where to find Kanesha (Shay) Patterson * LinkedIn Where to find Hyun Soo Lim * LinkedIn Where to find Animesh Koratana * Linkedin Where to find Matt Kasner * Linkedin Where to find Jonathan Pierre-Louis * LinkedIn Where to find Jennifer Cozier * Linkedin Where to find Ankush Singla * Linkedin Where to find Max Matson * LinkedIn * PlayerZero
Put your messaging on autopilot | David Garcia and Nathan Schlaffer (Co-founders @ MarketMate AI)
David Garcia and Nathan Schlaffer are the founders of MarketMate AI - MarketMate AI is a new B2B marketing platform powered by AI that helps product marketers and GTM teams with target market identification, messaging creation, content automation, and sales enablement. MarketMate aims to make generative AI more user-friendly for real marketing workflows by generating tailored content for your buyer personas that aligns with your messaging, doesn't require sophisticated prompts, and doesn't limit you by word count. Here’s an overview of our conversation: * The power of seeing what's not there (0:00) * Nathan and Dave’s craziest work stories (7:42) * Where do product & demand-gen meet? (16:36) * How will generative AI impact the future of marketing? (24:54) * The impact of the pandemic on tech jobs (28:05) * Using laughter to get through tough times (38:03) * Looking at goals as a team rather than as isolated nations (40:58) * Dealing with burnout (45:34) * How did you get started in tech? (51:00) Where to find David Garcia * LinkedIn * MarketMate Where to find Nathan Schlaffer * LinkedIn * MarketMate Where to find Max Matson * LinkedIn * PlayerZero
How we built the future of product | Animesh Koratana (Founder/CEO @ PlayerZero) and Matt Kasner (GTM Leader @PlayerZero )
Animesh Koratana is a Stanford AI researcher, inventor, and the founder and CEO of PlayerZero, and Matt Kasner is a GTM leader at PlayerZero, a first of its kind software-quality platform driven by the proprietary NEO engine that helps teams build, fix, and test what’s most important. The company has created the first ever end-to-end platform that correlates customer performance signals to releases, creating a self-improving feedback loop from customers back into the way the product is built and enabling every member of a product team - technical or not, to see what’s breaking and what’s going to break in their product. Here’s an overview of our conversation: * Entrepreneurship, problem-solving, and startup growth (7:46) * Animesh’s Stanford research experience and foray into entrepreneurship (12:01) * AI, product quality, and the role of institutional knowledge in startups (20:35) * Joining a startup and growth opportunities (26:19) * Product development and customer feedback (35:21) * Product-engineering collaboration and the future of product management roles (45:18) * Product management insights from comedians and industry leaders alike (55:07) * AI's future impact on the workforce and society (59:23) * Optimizing sleep and recovery with wearable technology (1:07:04) Want to see what all the hype’s about? Book a quick demo with Matt today! Where to find Animesh Koratana : * LinkedIn * PlayerZero Where to find Matt Kasner: * LinkedIn * PlayerZero Where to find Max Matson: * LinkedIn * PlayerZero
From Microsoft Product Manager to AI founder | Nick Gomez (Founder & CEO @ Inkeep )
Nick Gomez is the founder & CEO of Inkeep, a company that uses large language models (LLMs), proprietary retrieval algorithms, and a company’s existing content to provide immediate answers to developer questions. Before founding Inkeep, Nick graduated from MIT and went on to work his way up as a senior PM at Microsoft before striking out for himself with the developer-focused AI company. Here’s an overview of our conversation: * Introduction & Nick’s background (0:00) * The spark of an idea (1:58) * Product management at scale (12:30) * How startups can beat the tech giants (26:43) * Transitioning from product manager to entrepreneur (31:42) Where to find Nick Gomez: * LinkedIn * Inkeep Where to find Max Matson: * LinkedIn * PlayerZero
How I hacked DEFCON | Cody Ho (2023 DEFCON Champion)
Cody Ho is the winner of 2023’s DEFCON, the world's largest and most famous hacker conference. This year, Cody took home two of the three top spots in competitions revolving around manipulating popular AI models like ChatGPT and Google Bard. Cody is a current Stanford student, developer, and hacker. Here’s an overview of our conversation: * How did you get into hacking? (0:00) * White Hat vs Black Hat (1:40) * Walking out without knowing that you had won (5:33) * How to hack an LLM (6:59) * Adversarial attacks (10:55) Where to find Cody Ho: * LinkedIn * The New York Times Article Where to find Max Matson: * LinkedIn * PlayerZero
AI for people | Aliya Grig (Founder & CEO @Evolwe AI )
Aliya Grig is the founder of Evolwe AI, a deep tech company known for creating the first empathetic and conscious AI for human-like interactions and personalized experiences. Aliya is also the founder of The Cosmos City, an edutainment center and innovation hub for space tech startups. As an AGI researcher, Aliya Grig developed a cutting-edge AGI architecture that integrates various principles from consciousness studies, neuroscience, and cognitive science to create a more advanced and adaptable system. Lastly, Aliya is also a Karman Space Foundation member and a mentor at a Growth Mentor platform. Here’s an overview of our conversation: * Intelligence vs. consciousness (0:00) * What motivated Aliya to pursue artificial general intelligence? (3:45) * The differences between academic and private research (15:42) * How to balance research with product building (21:49) * Will AI kill us all? (26:40) * How to avoid second-order effects (33:29) * Gaming and user interactions (38:14) * Optimizing the search process (42:48) Where to find Aliya Grig: * Linkedin * Evolwe AI * The Cosmos City Where to find Max Matson: * LinkedIn * PlayerZero
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