From helping manage an e-commerce business during the pandemic to becoming a trusted virtual assistant supporting multiple clients, Shaina Ventanilla shares her journey of growth, adaptability, and continuous learning in the VA industry. A Management Accounting graduate who initially questioned whether her experience qualified her as "real" virtual assistant work, Shaina discusses how embracing new opportunities led her to develop skills in lead generation, invoicing, HR, payroll, and business operations for a growing data center infrastructure company serving major organizations.

In this episode, Shaina reflects on the advantages of the virtual assistant career path, the importance of staying open to learning beyond your educational background, and how supportive work environments contribute to long-term success. She also shares valuable i ...