The Hidden Costs of Bad AI: When Automation Becomes Your Biggest Expense

Bad AI is expensive, because you pay for the mess it leaves behind. This no‑fluff tactical episode is for non‑technical D2C founders and ops leads who want real results from AI, not hype.

With a focus on sales outreach, Leo (Founder, Ascend AI) breaks down the hidden costs draining your margins and gives you a playbook you can run this week.

You’ll learn:

1. The 100:1 Rule: when one AI mistake wipes out a hundred wins, aka where a human gate is non‑negotiable.
2. The 9 cost buckets that blow up P&L: rework, exception AI babysitting, trust/churn, legal exposure, data leakage, drift/decay, token creep, shadow AI, and vendor lock‑in.
3. What happens when automation misfires: Air Canada’s chatbot ru ...