"It's those moments of reflection... once you can get to a space where you can capitalize on those moments that are happening, the ability to shift your mindset into something else is so significantly powerful." - Nicholas Howe

What if the secret to business success isn't complex strategy—but simply paying attention to the small moments?

In this episode, host Karl Pontau sits down with Nicholas Howe, mental health care SaaS entrepreneur and creator of the Cups and Spoons app, to explore how tiny gestures create massive impact in our relationships. Nick shares his journey from transforming a struggling wine distribution company into a thriving team by treating people as humans—not cogs in a machine.

You'll discover:

• Why it takes five positive gestures to make up for one ignored "bid fo ...