"If there's one thing I want you to take away from all of this, make the call."

Dive into a compelling journey of sales, customer success, and the magic of building genuine connections in our latest episode of "Taking Back Monday." Join us as we sit down with Rob Durant, a master of transforming the art of sales into a path of empowerment and connection. Discover Rob's unique approach that turned a hesitant phone call to Salesforce into a monumental partnership, defining the trajectory of his career and company. Learn how his foundational years at Disney and a deeply ingrained teaching spirit shaped his outlook on customer service as a form of helping and solving problems.

Rob shares invaluable insights into transitioning from sales to leadership, emphasizing the need for a shift in skills and mindset to truly inspire and gu ...