saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #19 of season 5, Anna Nadeina talks with Denzil, Founder of smarty.ai, building AI-employees for SMBs.

--------------Episode's Chapters----------------

00:00 - Denzel's Background and Journey

03:39 - Challenges and Pivoting

09:08 - The Role of AI and Human Experts

12:34 - Scalability and Business Model

15:49 - AI Fatigue and Customer Experience

20:37 - Struggles with Pricing

23:48 - Defining AI and Automation

26:41 - Challenges for Female Fou ...