Matt Farmer exited his marketing agency, spent millions building custom AI solutions for clients handling 9,000+ support tickets daily, and realized he was building the same thing over and over. In this conversation with Thad Barnes on Ready Fire Aim, Matt shares why he built Cloud37 to teach companies how to build their own AI agents instead of hiring expensive agencies, his "seven out of ten" rule for AI quality, and why AI only raises the floor but never the ceiling. Inside This Episode: ✅ How Matt's team built AI support systems handling 9,000 tickets per day and the "Black Friday syndrome" problem they discovered ✅ Why he spent millions on throwaway code before building Cloud37 - a unified AI knowledge base for businesses ✅ The "seven out of ten rule" - why everything must hit 7/10 quality or it has zero value ✅ Why AI only raises the floor  ...