You already know France and Argentina are the better bet. You root for the U.S. anyway.

That's harmless on a Saturday. It's expensive on Monday — because it's exactly how we run operations. We ignore the data and go with our emotional allegiance. I want clean master data. I want a smooth close. I want my timeline hit with full scope. Wanting it isn't a plan.

This one uses the World Cup to explain the stuff nobody says out loud at work:

— The formula for disappointment (it's just one subtraction, and it's brutal) — Why your soccer team is secretly an org chart: striker = sales, midfield = ops, defense = accounting, goalie = CFO — Why your best people fail in the wrong seats — excellence doesn't transfer — The real answer to "how do we get better," and why it's never a pep talk

Good process isn't a secret. It's publ ...