In this episode of Practical Product Management, hosts Leah Farmer and Marilyn McDonald sit down with Ryan Dew, CPO at Thredd, a global issuing processor based in London, to explore what innovation really means when you're operating at the foundation of the payments ecosystem.

Ryan explains how Thredd approaches innovation as a "slow burn" in a heavily regulated industry — building guardrails first, earning trust before shipping features, and letting their fintech and program manager customers build the flashy user experiences on top. The conversation covers the emergence of trust-as-a-service as a critical pillar for AI and agentic commerce, how the role of the product manager is evolving into a full-stack builder, and why stablecoin may be the most significant disruptor the payments industry has seen in years.

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