At the 2003 Grammys, a 23-year-old former New York lounge singer swept five awards in one night with a quiet acoustic blend of jazz, country, blues and folk, at the peak of the highly produced pop era. This episode follows Norah Jones from her birth in Manhattan in 1979 as Geethali Norah Jones Shankar, daughter of concert producer Sue Jones and sitar legend Ravi Shankar, through a remarkably ordinary childhood in Grapevine, Texas, singing in a Methodist church, playing alto saxophone in marching band, and studying her mother's Billie Holiday records. At 16 she legally dropped Geethali and Shankar to become simply Norah Jones, a preemptive strike for creative independence before studying jazz piano at the University of North Texas and moving to New York in 1999.

The story covers her connections with Wax Poetic, the Peter Malick Group and son ...