In this episode, we welcome Nuno Delicado, negotiation expert, founding partner of Pluris, and author of Impact Negotiations Toolkit. With experience advising, training, and supporting negotiators across countries, sectors, and complex situations, Nuno brings a practical and deeply human perspective on what it means to negotiate well.

Together, we explore why he wrote Impact Negotiations Toolkit and why the word “impact” is at the heart of his approach. Rather than seeing negotiation only as a way to win, close a deal, or secure an immediate outcome, Nuno invites us to think about negotiation through its lasting effects: on relationships, organizations, communities, and the wider world.

The conversation looks at how impactful negotiation differs from traditional frameworks, what negotiators can do before, during, and ...