In Episode 4 of the Project Management Operating Room, we look at three cases:

• Third Degree Burnout: A PM neglects their 50-person team to pursue a two-year personal tech plan, while justifying it by claiming soft skills are "stupid."
• The Double Bypass: Informal discussions between the client and developer yield new scope that isn't brought to the PM's attention, which leads to delays.
• Conflicting Treatment Plans: A debate between the PM and the team over horizontal vs. vertical spreadsheet layouts exposes a bigger question about which battles we should fight as PMs.

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