Outdoor service owners, it's time to fuel your success! In this episode we discuss SOPs. A process that becomes standardized and written is known as a standard operating procedure. Business entrepreneurs create a documented set of detailed instructions that outline the steps required to complete a task or a process. SOPs are a crucial part of business and a way to standardize your unique process so the staff, once trained, can perform in a predictable fashion over and over again.

Develop your own custom SOPs for the services you provide repeatedly and most often. Your customers will respond positively to consistency and once your staff is trained and tested on the SOP, these procedures can operate without you needing to micromanage.

Download our SOP template: h ...