Episode 3 – 3rd Party Payments

Summary

This podcast episode discusses the topic of e-commerce in the parking industry. The conversation explores the lack of standards in e-commerce and the challenges it presents for operators and customers. The benefits and difficulties of e-commerce for customers are also discussed, along with the impact on property managers and owners. The importance of first-time parkers and customer service is emphasized, as well as the need for collaboration and feedback between operators and e-commerce providers. The episode concludes by highlighting the ongoing relevance of e-commerce in the parking industry and the intention to explore the topic further in future episodes.

Takeaways

The parking industry lacks standardized practices for e-commerce, leading to i ...