Public Transport is going through a transformation phase. There is increasing competition from other modes of transport. On the other hand, the ridership has not fully recovered. Public transport operators should provide safe and reliable. The role of transport is much more than just moving people from A to B. There is a need to adopt innovation culture and cooperation and co-innovation with external stakeholders are important to solve some of the challenges faced by the transport authority. Open Innovation can help organizations to define their problem, co-developing solutions by providing subject matter expertise and data, and then trialing some of the solutions

Rikesh Shah is Head of Commercial Innovation at Transport for London (TfL). Rikesh is accountable for TfL’s engagement with market innovators that include start-ups, small and med ...