What does it take to design an organization where work actually flows and improvement never stops?

In this episode of KPI Fireside, host Keith Norris sits down with Karen Martin, president of TKMG and internationally recognized thought leader in operational excellence, Lean management, and business performance. Karen shares how organizations can achieve clarity, eliminate the obstacles that slow work down, and build the conditions where every leader takes ownership of improvement.

🔻 How to know the difference between a value stream and a process and why it matters

🔻 How to choose the relevant few metrics instead of drowning in data you never act on

🔻 Why the Belt program created a dangerous gap between improvement special ...