Jan Steiner founded Senior Transitions Concierge after working in a variety of senior living communities and identifying a need: she watched as, over and over, families came in feeling very vulnerable and in need of unbiased guidance as to what community would be best for their loved ones. Senior Transitions Concierge now offers this unbiased guidance to families in Chicago and beyond. Listen as Jan and her colleague Caroline Folkl discuss how their work helps families and when they can best be of service. We also touch on what to do when parents resist moving, why their fee structure helps them make the right, unbiased recommendations, and how the general public’s perception about “the home” can—and should!—change.

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