Our new episode HOW THEY DID IT invites Vicky Heward from Optimo

Vicky is a skilled Business Analyst with over a decade of diverse experience. With a strong background in both technology and business analysis, she has worked across a range of industries, from not-for-profit to healthcare and manufacturing. As a mentor and advocate for EDI (Equity, Diversity, and Inclusion), Vicky is committed to empowering new talent in the tech sector and promoting inclusivity.

It was during her tenure at the charity that Vicky discovered her aptitude for analysis. Her involvement in user acceptance testing and project work within the operations department revealed her natural inclination for understanding and improving processes. This realisation was pivotal, as it steered her towards a more analytical role within the organisation. ...