From Fear to Fun: How I structure...

From Fear to Fun: How I structure the consultation

From Fear to Fun - Efficient consultation - Empower patients di Astrid M. Koenig

Note sull'episodio

This episode breaks down how a pediatric ENT consultation can be structured to reduce fear, build trust, and create a smooth, child‑centred experience. By acting as the conductor of the consultation, the doctor guides the flow in a way that supports both the child and the parents — from first contact to shared decision‑making.

We cover:

  • Why the doctor must “conduct” the consultation rather than let it unfold passively
  • The four classic steps of a medical encounter — and why specialists often reverse the first two
  • How starting with the physical exam reduces fear and builds instant cooperation
  • Why empowering the child with the “ear‑television” transforms the examination into curiosity
  • How toys create space for parents to listen without distraction
  • Why delaying the conversation with parents hel ... 
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Parole chiave
communicationDoctorpatientchildparentmental conceptsnon-verbal communication