In this episode, we sit down with Jeff Howard from Carrier to explore their new technical training center at the Indianapolis gas furnace factory. Known as My Learning Center, this state-of-the-art facility is designed to train technicians at every stage of their career — from beginners to seasoned pros.

Jeff walks us through the different learning tracks available, including:

• Foundational Training for building strong core skills
• Advanced Component Training for deeper system understanding
• The Symposium Series, featuring topics like psychrometrics, advanced diagnostics, and high-level system behavior

We discuss how the center blends in-person instruction with on-demand learning, giving techs flexible ways to grow their knowledge and sharpen their skills.

If you’re passionate about HVAC ed ...