Civility is often viewed as a matter of professional courtesy, but it can also be a powerful tool for effective advocacy and dispute resolution. This program will explore the role of civility and professionalism throughout the ADR process, including mediation and arbitration, and examine how attorney conduct can influence negotiations, client outcomes, costs, and credibility. Panelists Hon. Nancy Wieben Stock (Ret.), Hon. Stuart Rice (Ret.), and Edith Matthai, Esq., all of JAMS, will discuss practical strategies for maintaining zealous advocacy while fostering productive dialogue, preserving professional relationships, and advancing the interests of clients. Through real-world examples and insights from these experienced neutrals, attendees will gain a deeper understanding of how civility can contribute to more efficient and successful resolutions.  ...