In this program, Licensed Marriage and Family Therapist Paul Gutrecht will examine how specific behavioral and language-based skills can be used to reduce stress—an essential first step in accessing more effective communication. He will then illustrate several converging approaches to de-escalating language, allowing participants to identify and apply the methods best suited to their individual circumstances. Finally, through real-world case studies, Paul will demonstrate how to deconstruct a client’s escalating language and perspectives in order to uncover and validate the underlying feelings, wants, and needs which are layered underneath.

Upon completion of this program, participants will be able to:

• Identify at least three separate approaches to more effective, de-escalated communication.
• Identify at l ...