In this first episode of our 3-part conversation, ServiceNow Chief Analytics Officer Vijay Kotu joins EY’s Vamsi Duvvuri to explore what makes an AI use case worth scaling.

You’ll learn:

✅ The 5 key metrics for AI use case evaluation

✅ How to convert purpose into measurable value

✅ Why governance must be embedded into AI from day one

✅ How ServiceNow’s AI Control Tower ensures compliance, privacy, and trust

🎧 Listen now and get actionable insights you can apply in your enterprise AI strategy.