This episode was recorded live from the Ai4 conference podcast pavilion, where host Mac Goswami sat down with Oshri Moyal — CTO & co-founder of Atera, the autonomous IT platform whose agent Robin recently ranked #1 across 15 G2 Summer 2026 reports — about what genuinely autonomous IT actually looks like.

What's Covered:

AI That Fixes, Not Just Chats — Why Robin isn't another chatbot. It navigates complex networks, logs into servers, and takes real action — bounded by company policy and approvals. Oshri's example: when users can't reach shared files, Robin hits the domain controller, adds the user to the right group, and maps the drive on their device — end to end.

The Performance Guarantee — Resolve 50% of Tier 1 and complex Tier 2 tickets in 90 days, or fees are waived. Why ...