Most small firms are losing several hours a week to the same repetitive admin — drafting the same emails, summarising notes, chasing follow-ups, formatting documents. In this episode, Andy from Antek Automation walks through where the hours actually go, the simple changes that win them back, and what to put in place so the same job isn't done from scratch every time. No big systems, no consultants — just the practical moves a small firm can make this month.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: Claude Skills for UK Service Businesses: A Practical Guide.

• Tip number one: list your top ten repeated tasks.
• Number two: ...