AI chatbots can give your customers different answers to the same question — and when that happens, they don't blame the AI, they blame your business. In this episode, Andy from Antek Automation breaks down what 'conflicting outputs' actually means in practice, why accuracy matters far more than flashy features, and exactly how to test any AI tool before you let it loose on real customers. If you're a UK service business, tradesperson, or SME thinking about adding a chatbot or AI assistant to your operations, this is essential listening before you sign anything.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: AI Chatbot Accuracy Issues: What UK Businesses Need t ...