In this episode of Afternoon Tea, we explore trust in services and systems, and how mental health challenges can affect engagement and reporting. With our two hosts/baristas, Lisa and Krish, we spill the tea with our guest, Hayley Brown, CEO of Link To Change. Together, we unpack the barriers that can make it difficult for individuals and communities to seek help, and how these challenges can impact trust in services, including policing.

Through an open and empathetic conversation, we reflect on the importance of understanding lived experiences and creating environments where people feel safe, heard, and supported. Drawing on community outreach insight, we explore how trust can be built over time through consistent, compassionate engagement, and why empathy-led approaches are key to strengthening relationships between the public and profes ...