This week on the Membership Services Show Ed Moloney from University of Salford SU shares how they've repositioned themselves as an "anti-loneliness charity" – a strategy that's united everything from their bar to their advice service around tackling what affects 42 per cent of their student population. Drawing on World Health Organization research and working with Professor McWalter from University of Manchester, Ed explains how this North Star has given them unprecedented focus and university buy-in.

Later, Alan reunites with some old friends – Gary Hughes (Durham SU), Trish McGrath (Aberystwyth SU), and Paul Norman (Manchester Metropolitan SU) – to reflect on 10 years of Membership Services Conference. They explore how staff networks have evolved, the importance of accessible professional development, and why bringing together advi ...