Being an "OVERAPOLOGIZER" places one in peril of TOO MUCH responsibility for things otherwise you have no control over. Taking nothing away from EMPATHY or a genuine attempt to COMFORT the distressed. Just make sure REALITY isn't lost along the way. CONTACT US: TheWORDHouse@Frontier.Com; WWW.TheWORDHouse.COM; or 304-523-WORD (9673).