"Wear Many Hats" Podcast
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por Wear Many Hats - Podcast
Another insightful episode of the Wear Many Hats podcast. This time, we sit down with Helen Holland, Assistant Director of Estate Planning & Strategic Projects at the University of Kent, to explore her journey from fast-paced corporate environments into leading strategic change within higher education. Helen shares how her experience managing global projects and large-scale transformations shaped her approach to estate strategy and what it really takes to drive change in complex, traditional institutions like universities. We dive into the realities of navigating legacy systems, challenging long-standing ways of working, and delivering meaningful transformation in environments where change can often be slow and complex. Helen also reflects on leadership, adaptability, and the importance of balancing long-term strategy with practical execution. A thoughtful and practical conversation for workplace leaders, estate professionals, and anyone involved in large-scale organisational change.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Olivia Saxen, Workplace Design Lead at Landsec (Myo & Flexible Offices), to explore her journey into workplace design and what it takes to create environments that genuinely compete with working from home. Olivia shares her international career path, moving from Finland to London, and her experience working across flexible workspace brands before joining Landsec. She reflects on the evolution of flex offices, the “hotelification” of the workplace, and how design, experience, and commercial reality must align to create successful spaces. We also discuss tenant expectations, ESG considerations, AI’s growing influence, and the balance between creativity and operational delivery in large-scale workplace projects. A thoughtful and practical conversation for anyone working in workplace strategy, flexible offices, design leadership, or commercial real estate.
Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Caroline Main, Senior Director and Head of Retail Property Management UK at CBRE, to explore her journey from starting out in administrative roles to leading one of the UK’s most significant retail property portfolios. Caroline shares how her career evolved over time from learning the fundamentals in entry-level roles to gaining qualifications, embracing new opportunities, and ultimately stepping into a leadership position at one of the world’s leading real estate firms. We discuss the importance of mentorship, building confidence, and why not having a clear plan at the start of your career doesn’t mean you can’t achieve incredible success. Caroline also reflects on the changing retail landscape, leadership challenges, and what it takes to grow and lead high-performing teams. This is a powerful conversation about resilience, growth, and backing yourself even when you’re unsure. A must-listen for professionals in property, facilities management, workplace leadership, and anyone building their career step by step
Another powerful episode of the Wear Many Hats podcast. In this episode, we sit down with Darren (Daz) Keelor, Regional Facilities Manager at A J Gallagher, to explore a truly unique and inspiring career journey — from military life to leading facilities operations across regions. Daz shares how the discipline, resilience, and structure developed during his time in the army became the foundation for his success in workplace and facilities management. He reflects on transitioning into civilian life, adapting to new environments, and building a career that spans multiple locations and responsibilities. We dive into the realities of regional facilities management, including managing large-scale operations, leading teams, and maintaining consistency across different sites, all while navigating constant change. This episode is a powerful reminder that career paths don’t have to be traditional to be successful and that some of the most valuable skills come from the most unexpected experiences. A must-listen for anyone working in facilities management or workplace operations, or for those building a career through resilience, adaptability, and real-world experience.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Christine Schreiber, Workplace Experience Manager (GWS FM UK) at CBRE, to explore how workplace experience is shaped through service, detail, and human connection. Christine shares her journey into workplace experience and how her role goes far beyond operations, focusing on creating environments where people feel supported, valued, and engaged. She highlights how small, thoughtful actions can transform the day-to-day experience for employees and why consistency in service delivery matters more than ever. We also dive into the balance between operational excellence and emotional intelligence, and how workplace experience teams play a key role in shaping culture from the ground up. A thoughtful and practical conversation for workplace professionals, FM leaders, and anyone passionate about creating meaningful, people-first environments.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Alexandra Stoica, Workplace Project Director at MovePlan, to explore her journey into leading global workplace projects across multiple countries. Alexandra shares how she transitioned from teaching into workplace strategy, the bold decisions that shaped her international career, and what it takes to deliver complex workplace transformation projects at scale. She reflects on moving countries alone, adapting to new cultures, and building credibility in competitive global markets. We also discuss leadership mindset, resilience, AI and ESG in workplace strategy, and why performance-driven environments are reshaping how organisations think about space. A powerful and practical conversation for anyone working in workplace strategy, project leadership, corporate real estate, or those looking to build a global career in the built environment.
In this episode of the Wear Many Hats podcast, we sit down with Daniel Witt Morris, Head of Workplace and Facilities at Peabody, for an honest conversation about building an FM career from the ground up. Daniel shares how it all started as a teenage bicycle courier at Canary Wharf, through early experiences at Shell, and into roles at Euromonitor, Interserve, Swiss Re, and a top London law firm before spending 13 transformative years at L&Q. Now at Peabody, he discusses managing a diverse portfolio of offices, leading fleet operations for 400+ vehicles, introducing AI-driven tools, and rolling out a new capacity management system to improve how people use workspace. The conversation also covers data-driven FM, making ESG practical rather than performative, agile working before and after Covid, and why great workplaces start with understanding people. Daniel's advice for anyone starting out: get in, get your hands dirty, solve problems, and never give up. A must-watch for anyone in or aspiring to work in workplace management, facilities management, or property operations.
A special episode of the Wear Many Hats podcast for Neurodiversity Celebration Week. In this episode, we sit down with Eloise Mabey, Workplace Experience Manager at TrueLayer, for an open and insightful conversation about neurodiversity in the workplace. Eloise shares her journey into workplace experience and reflects on receiving a diagnosis of ADHD and autism. She discusses how understanding the way her brain works has shaped how she approaches productivity, fast-paced environments, and workplace culture. Together, we explore how neurodivergent professionals can bring unique strengths to organisations from creativity and problem-solving to thriving in dynamic, fast-moving roles. The conversation also looks at how organisations can create more supportive and inclusive workplaces through flexibility, trust, and thoughtful workplace design. As part of Neurodiversity Celebration Week, this episode highlights the importance of awareness, open conversations, and creating environments where different ways of thinking can truly thrive. A thoughtful and important discussion for anyone working in workplace management, facilities management, office operations, or organisations looking to build more inclusive workplaces.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Arshi Mohid, Independent Property & Portfolio Advisor, to explore her journey from corporate leadership into independent advisory. Arshi shares why she chose to step away from the security of established organisations to build her own advisory path, and what it really takes to operate independently at a strategic level. She reflects on portfolio thinking, high-stakes property decisions, and how trust, clarity, and long-term perspective shape successful advisory relationships. We also discuss the realities of going independent, balancing risk with opportunity, and the mindset required to lead without the backing of a large corporate brand. A thoughtful and insightful conversation for anyone working in corporate real estate, portfolio strategy, advisory roles, or considering an independent career path.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Graeme Steele, VP Global Corporate Real Estate & Workplace Services at QVC Group, to explore what it really takes to lead corporate real estate and workplace strategy at a global scale. Graeme shares his journey into senior leadership and reflects on managing international portfolios, aligning workplace strategy with brand and performance, and balancing operational excellence with long-term vision. He discusses the realities of leading large, distributed teams, navigating change, and delivering workplace environments that support both business growth and employee experience. A strategic and practical conversation for anyone working in corporate real estate, global workplace operations, or senior leadership roles.