In episode 2 of Fireside Chat, VOSS General Manager for APAC, Brett Johnson interviews Christopher Martini, VP of Microsoft strategy, to discuss the complexities of Microsoft 365 licensing. The discussion explores the challenges posed by the new commerce experience and consumption-based models, highlighting how organizations often struggle to verify if they have the correct licenses, and are achieving a return on them. Martini explains how the VOSS platform utilizes granular role-based access controls, and intelligent reporting, to create management hierarchies that align with organizational structures. Additionally, the conversation addresses the role of AI, emphasizing that leaders should establish a foundation of solid automation and clear reporting before implementing AI solutions.