Raj Jaswa explores in depth the nitty-gritty of acquiring your first customer and then repeat customer, focusing on case studies on Uber, Amul India, and the Central Government of India- tourism and commerce. He talks about the top 6 parameters that surprisingly make customer repeatability and reference more likely. Raj Jaswa is an accomplished serial technology entrepreneur. Raj currently teaches Engineering Entrepreneurship at IIT Bombay, IIT Gandhinagar, VNIT Nagpur and TiE Silicon Valley. His most recent role was CEO and Chairman of Dyyno from 2009 to 2012. From 2003-2008, he volunteered full-time for TiE Silicon Valley, serving as President from 2005 to 2008 and s a Director from 2003 to 2004. TiE is the world’s largest nonprofit dedicated to helping entrepreneurs. Raj served on TiE’s Global Board of Trustees for 5 years. Before TiE, Raj was ...