Your happiest customers may love you and still never refer anyone to you. Annoying? Yes. Mysterious? Not really. Most customers aren’t walking around thinking about who they can send your way. They may not remember exactly who you help, know what to say, or even realize you want referrals. In this episode, Shawna breaks down why referrals don’t just magically happen and how to make them much more likely. She shares the referral system she uses in her own business, when to make the ask, how to make referring you ridiculously easy, and a few things that can make the whole thing feel icky fast.

If you're struggling with:

😬 Getting referrals consistently

😬 Asking customers without feeling awkward

😬 Staying top of mind after the sale

😬 Figuring out what to say when you make the ask

😬 Helping people und ...