In the latest episode of The Zion Experience podcast, Jim Shaw, Jordan Frank, and Jacob McMillan share the behind-the-scenes story of a recent project and how designing for the final mile often means adjusting on the fly.

From unexpected product mix changes to tricky packaging constraints, the team talks through the real-time problem-solving that went into making the system work smarter, not just as designed but as needed.

Sometimes, it’s about clever hardware add-ons, and sometimes, it’s about live remapping. But at the end of the day, it’s always about keeping the customer moving.