You know that $25 co-pay you didn’t collect? "Aaaaah, it's okay... we'll just bill you. No big deal!"

We hate to tell you, but it is actually kind of a big deal. (sorryyyyyy)

Because let's be real, it's probably not just one that you didn't collect — it’s a whole bunch. Amirite?

Trust us: do that a few dozen times a week, and suddenly you’re working full throttle… but still can’t make payroll.

In this episode of The Truth Decay Podcast, Sara Baker and LaRae McMullen go full real-talk on a problem hiding in plain sight: uncollected patient portions.

They’ll show you how to identify the cracks in your collections system, how to stop “chasing” balances, and exactly what your team needs to say, sign, and show to get paid upfront ...