In this episode of the Think Factory Podcast, Will Jones, President and CEO of Thompson, shares how he transformed a 140-year-old organization into one of the leading human services providers in the Southeast. Will discusses the leadership principles that guided Thompson through financial challenges, organizational change, and rapid growth, including the mindset shifts that helped the organization thrive during the COVID-19 pandemic while continuing to serve vulnerable children and families.

Will also opens up about his personal journey and how his childhood experiences shaped his passion for helping others. The conversation explores trauma-informed care, foster care advocacy, leadership development, and Thompson’s mission to ensure every child has a safe and supportive home. Packed with insights on purpose-driven leadership, community impa ...