Episodios del podcast
Temporada 4
S4 E2: Mental Health Awareness Week: Supporting mortgage industry peers with Jason Berry
On Mental Health Awareness Week, Jason Berry candidly discusses his personal journey, what inspired him to found the Mortgage Industry Mental Health Charter, ways that we as an industry can support our peers and spot any signs, and how the impact of COVID-19 is still impacting so many.
S4 E1: When the bank, quite literally, says no…
Rob Barnard is joined by Emma Jones, Founder and MD of When the Bank Says No, to discuss the opportunities and advice to brokers for when the bank says no. They take a deep dive into the challenges faced by customers and the importance of empathy in the ever changing mortgage market. Emma discusses her own personal journey and mission to raise money for Epilepsy UK.
Temporada 3
S3 E6: The importance of a strong brand and putting people before the product with Ali Williams, Founder and Creative Director of mark-making*
S3 E6: The importance of a strong brand and putting people before the product with Ali Williams, Founder and Creative Director of mark-making*
Rob Barnard sits down with Ali Williams, Co-founder of creative agency, mark-making*, to discuss the importance of building a strong brand with a focus on broker and consumer behaviour, and how being meaningful and memorable is the key to success.
S3 E5: Behind the curtain at IMLA & a glimpse into the new normal with Kate Davies
On this episode of the Specialist, Rob Barnard sits down with Kate Davies, Executive Director of IMLA, to discuss the inception and journey of the association, supporting new entrants into the sector as well as the 'new normal' of the Mortgage industry.
S3 E4: From brokerage to business, scaling up with Jon & Lisa Stones
Jon and Lisa Stones sit down with Rob to discuss their journey in growing their business, Mortgage 1st, the importance of the role of administrators, strong customer service and their top tips on identifying and scaling a business opportunity.