What if the secret to better leadership is a mirror, not a manual? This week, Kim Scribner and Gary Lancina sit down with Julie McManus, author of The Leadership Mirror, to unpack how introspection is the real key to influence. From diamond mines in Botswana to Silicon Valley software teams, Julie breaks down the patterns that quietly sabotage leaders (defaulting to answers, ignoring feelings, assuming instead of asking) and the simple, powerful shifts that fix them: pausing before responding, asking "why," and giving people room to be human. Whether you're running a boardroom or a frontline team, this episode makes the case that vulnerability isn't weakness—it's strategy.