Join Dr. Ernie Cassara and his Office Manager Stephanie DeWitt as they pull back the curtain on one of the most organized and effective front desks in the game. They’ll walk you through the exact systems, scripts, and protocols they use to keep patients on schedule, retain them through care plans, and smoothly transition them into wellness — all with structure, consistency, and minimal chaos.

Front Desk Rockstars, all staff, Practice Owners