From Conflict to Collaboration: Improving Payer Relationships Through Collective Action

In this episode of The Shift RCM Talks, Bill, Valerie, and Heather are joined by Katie Adams and Robert Boos to explore how provider collaboration can fundamentally change payer relationships.

The discussion dives into:

• Why revenue cycle and managed care leadership belong together
• The power of aggregated, third-party data in payer negotiations
• Practical steps any organization can take to build collaboration—even without a formal committee