【Episode Description】

Your guest is eating — just not with you.

In this episode of The Hotel Business, Ludan looks at why city hotel F&B revenue often depends less on menu pricing and more on how many spend moments the hotel captures during one stay.

Many hotels focus on average check, discounts, or another set menu. But the bigger issue is often the guest journey. Does breakfast lead to coffee? Does the bar lead to dinner? Does the room stay lead to in-room dining?

This episode explains why average check improves one transaction, but dining frequency changes the business, and why city hotels are not only competing with other hotels — they are competing with cafés, restaurants, malls, delivery apps, and the whole city outside.

Th ...