Is conflict in your team costing you more than you think?

Well, Malcolm is here to give you some pointers on how to address team conflict.

This episode covers how to resolve workplace disputes before they do lasting damage to your team. Malcolm Currie from Strathesk Resolutions is an expert in workplace mediation and he covers four practical steps to manage conflict and get your team back on track.

➡️ Curiosity - Malcolm shares why the most important starting point is not stopping the difficult behaviour, but understanding what is driving it. The behaviour is usually a symptom, not the problem.

➡️ Adaptability - find out why handling conflict well means adjusting your approach to each individual, and how getting to know people as human beings rather than just colleagues changes everything.

➡️ Listening - how to go be ...