Why Most Software Vendors Fail Operators — And What Good Actually Looks Like
Shipping Excellence por Andrew Duncan
Notas del episodio
Most software projects drift — scope grows, timelines slip, and clients spend more time managing the vendor than shipping product. Robert Randolph, CEO of Executive Linguist Agency, hired Vertice Labs to build two apps. Both shipped on time. Both on budget. Here's what made it different.
Robert runs a professional language services firm with a remote team of interpreters. He needed a HIPAA-compliant messaging platform and an internal iOS app — and he needed them fast. The experience became a useful lens on what actually makes software partnerships work: not charisma, not promises, just execution, clarity, and trust.
Chapters
00:00 The first problem: getting an app in the App Store fast
02:50 Hesitations before starting — and why there weren't many
07:38 HIPAA-compliant interpreter messaging: t ...