saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies.

In episode #29 of season 5, Anna Nadeina talks with Pierce, CEO & Co-founder of babelforce, a no-code platform for building and automating customer experience workflows, primarily focused on contact centers.

--------------Episode's Chapters----------------

00:00 - Meet the Guest: Pierce, CEO of babelforce

01:33 - The Evolution of AI and Contact Centers

06:21 - Challenges and Realities of AI Implementation

13:25 - The Value Proposition of babelforce

20:17 - Bootstrapping and Growth of babelforce

22:23 - Building the Platform:  ...