Join us on Full Circle for an expansive, candid conversation with Neena Philip — critical care nurse turned CNO, accidental coffee shop owner, Harvard AI course alumna, and one of the most compelling voices on where healthcare has been and where it must go. Neena has spent decades navigating the full arc of US healthcare: from paper charts and open heart units to EMRs, the Affordable Care Act, COVID-19, and now the age of AI. In this episode, she breaks down why a system built to reward illness can't easily pivot to prevention, what AI is already doing in radiology and pharmacology, and where human judgment and empathy remain irreplaceable. She also speaks with rare honesty about navigating glass ceilings as a woman of color — including the moment she was directed to a scribing seat at her own CNO conference. This is a masterclass in healthcare l ...