In this episode, we sat down with my great friend, & Operations Manager of Powder Room in Austin, Texas, Paul Hebért. Paul reflects on his transformation from teaching to hospitality, sharing powerful lessons on personal growth, mentorship, and building community. He unpacks the challenges and triumphs of working in the service industry — from nightclub security to curating unforgettable guest experiences. We dive deep into what it really means to serve with intention, the mindset needed to thrive in high-pressure environments, and how staying grounded can lead to long-term success.