Maximizing Communication with Feedforward | Hana Ngo | Conversations With Coaches - S03E14

In this conversation, Hana Ngo discusses her engagement with an IT company struggling with effective communication channels. She emphasizes the importance of understanding stakeholder expectations and using live feed forward to improve communication. The engagement resulted in increased collaboration and improved communication between technical and business teams. The key takeaways include the need for stakeholder-centered habits and identifying the stakeholders involved in creating a bigger impact.