In this episode of the Leaders in Talent podcast, host Adriaan Kolff interviews Samantha Gadd, founder and CEO of Excellent and Humankind, about the significance of employee experience (EX) and how it intersects with organizational culture and strategy. Samantha shares her journey from HR consulting to leading the field of EX design, emphasizing the importance of understanding employees deeply to create better workplaces. She introduces the PREP model, which focuses on Purpose, Relationship, Enabling, and Performance experiences as key areas of EX.

Samantha also discusses the EX manifesto, co-written with industry leaders, that advocates for putting employees at the center as a strategy for organizational success. The episode provides actionable insights for leaders and HR professionals on how to enhance employee experience by listening to  ...