005 - Leading with Service, Not Status - Chiquita Loveless
Episode Overview In this episode of LEAD UNI, host Jesse Heath sits down with Chiquita Loveless, Assistant Dean of Students for Family & Military Programming at the University of Northern Iowa. After serving 23 years in the United States Navy before transitioning to higher education, Chiquita brings a leadership perspective grounded in service, accountability, mentorship, and genuine care for others. This conversation explores the critical distinction between being a manager and being a leader. Drawing from experiences aboard naval ships and now supporting military-connected students at UNI, Chiquita shares why leadership isn't about authority - it's about preparing people to succeed, earning trust through consistency, and investing in others long after they've left your team. From stories of learning difficult leadership lessons in the military to reflecting on the family members who shaped her values, Chiquita offers practical wisdom for leaders who want to build stronger teams and create lasting impact. Key Themes Leadership vs. Management Why leadership extends beyond assigning tasks and managing operations—and instead focuses on developing people, creating purpose, and earning followership. Service Before Self How military leadership emphasizes serving the mission while never losing sight of the people carrying it out. Mentorship Creates Leaders The importance of intentionally developing future leaders and "reaching back" to help others grow. Character and Integrity Why credibility, humility, and consistency matter far more than position or title. What You'll Learn The practical differences between managing people and leading them Why accountability and compassion can - and should - coexist How mentorship accelerates leadership development The role humility plays in becoming an influential leader Lessons from military leadership that apply in any workplace Memorable Takeaways Leadership is measured by the people you develop - not the title you hold. Your reputation and integrity follow you everywhere. Great leaders prepare others for success beyond today's mission. The strongest teams are built through mentorship, accountability, and trust. Leadership means lifting others as you climb. About the Guest Chiquita Loveless serves as the Assistant Dean of Students for Family & Military Programming at the University of Northern Iowa. A retired U.S. Navy veteran with 23 years of military service, she now leads initiatives supporting military-connected students, veterans, and their families as they transition to college and civilian life. Throughout her career, Chiquita has remained committed to developing people, fostering belonging, and demonstrating that the best leaders combine accountability with genuine care for those they serve. About LEAD UNI LEAD UNI is a leadership podcast from the University of Northern Iowa that features authentic conversations with leaders from across campus. Each episode explores defining leadership moments, practical strategies, and lessons that help listeners become more effective leaders in higher education and beyond. LEAD stands for Learn, Engage, Advance, Develop - a framework designed to inspire leadership growth at every stage of your career.