Most organizations treat continuous improvement like a project. The ones that actually get results treat it like a culture.

In this episode of KPI Fireside, host Keith Norris sits down with David Norris. David Norris is the founder of Elevated Strategic Solutions, a consulting firm focused on helping organizations unlock capacity, improve performance, and align strategy with execution through operational excellence, continuous improvement, and data-driven decision-making.

🔻 Why improvement that skips the people always reverts the moment something goes wrong

🔻 How to use new employee onboarding to plant a CI mindset before old habits take hold

🔻 Why "we don't have time for this" is the single best  ...